We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Your order will be at your door within 48 to 72 hours, excluding weekends and holidays.

Of course. Our friendly customer service team is available to assist you with placing your orders. Although orders are placed through your account, we can help you throughout the process if you prefer.

Once you place your order, you'll receive an email with a tracking number. You can use this number to track your package and see its status in real time.

We currently ship to the United States, Canada, Australia and the UK. To inquire about shipping to a different destination, please contact us.

Don't let technical issues stop you. If you have trouble making a payment, don't hesitate to send a WhatsApp message to 34678863599. Our team is ready to assist you.

We apologize in advance if that happens. But don't worry, we're here to help. Just let us know within 24 hours of receiving the product or send a WhatsApp message to this number : 66 56 34 150. and we will do everything possible to resolve it.

We want you to be satisfied with your purchase. If for any reason you're not happy, you have 14 days from receipt of your order to return it.

We work hard to prevent our products from running out of stock. But if this happens, we do everything possible to replenish stock as quickly as possible. Stay tuned for updates on our website.

We're constantly working to restock our out-of-stock products. If your favorite product is out of stock, please check back on our website in a few days. You can also send a WhatsApp message to 632 18 90 61 to get an estimate of when it will be back in stock.

We know that every hair type is unique and has its own unique needs. Our team of experts is available to help you select the products that best suit your hair type. Simply send a WhatsApp message to 632 18 90 61 for personalized advice.